CROSSROADS IT

Professional IT Sales & Service for Rochester Homes & Small Businesses

 

Small Business Services

Being a small business ourselves, and also being the IT administrators for other small businesses, Crossroads IT understands the unique needs of SMBs.

Staffing a full-time IT staff is not cost effective, but you also know you need the hands-on experience and attentiveness that comes with IT professionals. Or maybe you just need a professional opinion, or some sort of direction with a big decision.

Crossroads IT can serve as a consulting member of your organization. Not only do we offer support and infrastructure, we can help clarify the best path to solve future challenges.

We want to see your business succeed as much as you do. Scroll down to see the many ways we can make that a reality.

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Call 585.729.4321 or Contact Us for more information.
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Break/Fix Managed Services

Wouldn’t it be great to have an entire IT department ready to answer your questions on demand? For many small businesses, having that expertise in house comes at a heavy cost. Managed services offers the solution.

Crossroads IT can provide your company with the quick, reliable, and knowledgeable services that you’d expect with larger businesses, all at a reasonable rate-based cost that does not include contracts.

With our tools, we can remotely support, manage, update, and track all your vital technological components. Your IT infrastructure is proactively monitored for problems so you can focus on what matters most to your business. 

You can find more information here.

Domain Services
Domains are wonderful things, if you know how to leverage them properly. Whether it’s Active Directory, G-Suite, or Azure AD, we’ve implemented them all. 

Group policies, user administration, asset management, and more are all available with the proper tools. Unlocking the large business potential of your small business has never been simpler, and we can help.

IT & Network Security
Security is at the heart of all things technology. 

From a small business standpoint, there’s quite a bit to consider and it can be overwhelming. We’ve served as IT admins, network admins, and HIPAA compliance officers. We’re familiar with the best way to keep your business from being unduly exposed and its information exploited. 

Give us a call and we’ll come to your office and get to know what you and your company’s goals are. Then we’ll assess your risk and suggest measures to strengthen your infrastructure. 

Technology Adoption
Small companies can’t afford to miss on major technology commitments.

We understand that small businesses have to make smart decision with thier capitol, and those decisions aren’t always obvious. There’s more than one way to solve a problem and sometimes it take a savvy approach.

Once the decision is made, then comes testing and deployment. Successful navigation can help a solution become adopted by your workforce.

Let our experience with small business solutions help you through so your company can reap the rewards of proper planning.

Networking
Few things are more frustrating than a network that won’t do what you need it to. Slow connection, poor reception, and unreachable devices are all signs you might need a bit of help.

Routers, switches, repeaters, cabling, modems, extenders – we’re experienced with it all. Call today and we’ll schedule a site survey to better understand your networking challenges. Even if it’s just a quick troubleshoot, we can find the best way to make your network work for you.

Subcontracting
Then there are times when you just need another set of hands, or maybe you need to fulfill a contract stipulation. Crossroads IT can serve as your subcontractor as well. 

As a small business, we satisfy the New York and Federal procurement requirements for those needing subcontracted labor. We know Rochester as well as anyone, and bring our knowledge, skill, and friendliness to every job. We take pride in representing your company.

Other clients have found out that our rates are reasonable, travel is no problem, and we take the utmost care to represent your company as we would our own.

Data Destruction

Crossroads IT provides professional data destruction for when you want to make sure your data doesn’t get out of your control.

We offer certified, DOD-level sanitization that is 100% certified and auditable down to the software used. 

In addition, we’ll also recycle the hardware your data lives in for a complete service.

Empty out your computer graveyard securely, safely, and put your supervisors at ease.

"Boots On The Ground"

Have a satellite office around the Rochester area that needs something done?

Provide the instructions and we can provide the labor. Our flat hourly rate is easily more cost effective then the travel, lodging, and per diem of sending an employee. 

Let our decades of experience and attention to detail work for your local tasks.  

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